BOARDING
POLICIES
The employees of Kildaire
Animal Medical Center appreciate the opportunity to care for
your pet. In an effort to expedite your check-in and allow
us to provide accurate, quality care for your pet, please
adhere to the following boarding procedures. If you have any
suggestions please feel free to call us. We practice sanitation
procedures and preventative medicine. The most important means
of preventative medicine is routine annual vaccines and check-ups.
Please provide us with this information by either bringing
a copy of your records, or have your veterinarian's office
call or fax us the information. |
|
| |
VALUABLE
INFORMATION |
* We require dogs to be updated on DHLP/Parvo, Rabies, and
Bordetella vaccines. (We require that Bordetella
be current within six months of the boarding date.) We also
recommend that all dogs be on heartworm preventative year-round.
* We require all cats to be current on Rabies and FVRCP vaccines.
* To ensure the health of your pet as well as our other guests,
all pets are checked for fleas and ticks when admitted for
boarding. If external parasites are found, a minimal charge
for treatment bathing will be added to your discharge bill.
* Everyone loves a clean dog--so if a pet is extremely messy
during their stay, he/she will be bathed before going home.
A minimal charge will be added to your discharge bill.
* Any chain, prong, or oversized collar should be removed
from your pet before admission to the kennel.
Pets will be ADMITTED and DISCHARGED only during regular
office hours. We understand in some instances people moving
to our area may be arriving late. In these instances we will
provide after hour's admission at an additional charge of
$40.00 Every pet in our care must have a boarding check-in
sheet filled out by owner. Boarding dates, emergency numbers,
contact person, requested services, items left with pet and
owner's (or responsible party's) signature are required. Go to Boarding Check-in
Form.
Please advise your contact person that you have left
his/her name and number with us. |
| |
PET'S
REQUIRING MEDICATION or SPECIAL CARE |
If daily medication is administered
to your pet, there will be a $2.50 - $12 per day charge. We
will administer medications in Veterinarian/Pharmacy prescribed
bottles only. All bottles must be clearly labeled with prescribing
veterinarian's name, name of medication, and pet's name. Current
dosage must appear on label. Legally, we are required to adhere
to labeled instructions on all prescription medications. Any
label changes require a veterinarian signature. Up |
| |
PETS
REQUIRING SPECIAL DIETS |
| We accept outside food for a pet needing
a prescription diet. Meals should be packaged in individual
daily plastic baggies labeled with pet's name, date and a.m.
or p.m. Due to storage limitations we will no longer accept
large bags, cans, buckets, etc. of food. We offer high quality
food selections including Purina EN (chicken based) dry, and/or
canned. Unless your pet requires a prescription food or has
a sensitive stomach we ask you to allow us to feed our food. Up |
| |
|
| We have plenty of beds, blankets, and
towels for your pet's comfort, so we ask that you do
not bring your pet’s bedding from home. Please
understand that while your pet may NEVER soil his bedding at
home, sometimes in a boarding situation he/she may feel the
need to "MARK" his/her bedding. We discourage you
from bringing toys during your pet's vacation, but you may bring
one toy (not one of his/her favorites, please) that
has been labeled in permanent ink with the pet's and owner's
names. Kildaire Animal Medical Center does its absolute best
in safe guarding your pet's belongings but CANNOT guarantee
or replace them from destruction or loss. Up |
| |
CHECK-IN
TIMES/CHECK-OUT TIMES |
For
your convenience, check-in is anytime during our regular
business hours*:
Like
a hotel, we now have a check-out time at noon (12 p.m.)
Monday through Saturday. If your pets are checked out
by that time there is no charge for the day.
Monday through Friday, if your pets are picked up between 12
p.m. and 3 p.m. there is a half-day charge of $10.00.
If your pets are picked up after 3 p.m. there will be a full day charge. There is no pick up after 12 p.m. on Saturdays.
On Sunday, check-out time is between 4-5 p.m. and there will
be a full day charge.
* We do ask that you arrive 30 minutes before closing to allow us ample
time to observe your pet during the settling-in period and so that we may contact you in case there are any concerns. Up |
| |
|
| During our three major holidays, Thanksgiving,
Christmas, and New Year's, we require a $25 deposit for all
reservations. This policy was implemented due to the number
of "no-shows" in the past. You may have been one of
our valued customers we had to turn away only to find that we
could have accommodated your pet after all. Deposits are due
when reservations are booked. Deposits are refundable ONLY if
reservation is canceled at least seven (7) business days before
the start of the holiday. Deposits are applied to your pet's
boarding bill. Book holiday reservations early! Up |
| |
|
1. Please provide us with proof of vaccines.
2. Please do not bring bedding from home. If you do bring
in one toy, please label it in permanent ink with pet's and
owner's names.
3. We accept outside food for pets with special dietary needs.
Meals should be in individual baggies labeled with pet's name,
date, and a.m. or p.m. We CANNOT store large bags or
cans of food.
4. We ask that pets arrive no later than 5:00 p.m. weekdays (7:30 p.m. on Mondays), and
11:30 a.m. on Saturdays. We open at 7:30 a.m. Monday through
Friday, and 8:30 a.m. on Saturday. There is no boarding drop-off
on Sundays.
5. Everyone loves a clean dog--so if a pet is extremely messy
during their stay, he/she will be bathed before going home.
A minimal charge will be added to your discharge bill.
6. We will administer medications in Veterinarian/Pharmacy
prescribed bottles only. All bottles must be clearly labeled
with prescribing veterinarian's name, name of medication,
and pet's name. Current dosage must appear on label.
7. We CANNOT guarantee or replace items due to loss
or destruction. Up
|
| |
|
|